Financial dispute resolution in the EU and the European Economic Area


The Complaint Boards are registered dispute resolution bodies and listed on the European Commission’s Online Dispute Resolution website (ODR platform). The website can be found by clicking here 

The Complaint Boards are also members of the financial dispute resolution network of national out-of-court complaint schemes in the European Economic Area countries – FIN-NET.

For further information about FIN-NET, please follow the link below:


Information video from FIN-NET.