Complaint

Complaint Portal

Act on Consumer Complaints

User manual for the electronic complaint portal

Statutes

Shredding of documents

Enforcement

International network

Processing of personal data

The Secretariat for the Danish Financial Complaint Boards
St. Kongensgade 62, 2. 
DK-1264 Copenhagen K
Denmark

E-mail sek@fanke.dk
Phone number +45 35 43 63 33
Monday-Friday  9.30 am -12.30 pm

The Complaint Boards are approved under sec 6.1 of the Danish Act on Consumer Complaints (lov om forbrugerklager) to handle complaints against financial institutions, primarily in relation to complaints made by private consumers.

You’ll find information about the Complaint Boards at this site.