Complaint

Complaint Portal

User manual for the electronic complaint portal

Statutes

Shredding of documents

Enforcement

International network

The Secretariat for the Financial Complaint Boards
Amaliegade 8 B, 2.
DK-1256 Copenhagen K
Denmark

E-mail sek@fanke.dk
Phone number +45 35 43 63 33
Monday-Friday  9.30 am -12.30 pm

The Complaint Boards are approved under sec 6.1 of the Danish Act on Consumer Complaints (lov om forbrugerklager) to handle complaints against financial institutions, primarily in relation to complaints made by private consumers.

You’ll find information about the Complaint Boards at this site.